We do our best to answer to all your enquiries send to us, but enquiries without proper address, contact person, telephone no, fax no etc. might get deleted. When sending enquiries to us please try and include the following;
1) Complete details of the customer / company
(Company name / Contact
Person, Tel No, Fax No, Email, Address etc).
2) Please be specific on what you are looking for. On the enquiry, kindly
indicate product number, description, size, quantity required, buyers
specification, design, samples are also most welcome.
3) Please include your quantity requirements in order to get good
EMAILS SEND ONLY WITH ATTACHMENTS AND HAS NO CONTENTS (DESCRIPTION) IN THE EMAIL WILL AUTOMATICALLY GET DELETED.
To get listed among our group of suppliers you will have to submit the following by COURIER;
1) Original Product Catalogue (Only English
Version) - 2 Copies
2) Product Price List ($, Euro, AED) - 3 Copies ( You can also Email us the
Price List. Your Price list should be in Excel or Word Documents Only.)
a) Payment Terms.
b) Approximate Delivery Time.
c) Minimum quantity that we should take and the kind of discount that
you will be able to give us.
d) Please include the C&F (By Sea) charges to Dubai port, U.A.E. when sending
your price list.
e) Validity of the price. (Minimum one year or six months)
3) Quality Certificates.
4) Country of origin certificate - 2 Copies
PLEASE NOTE THE FOLLOWING;
1) ANY CATALOGUES THAT ARE SEND WITHOUT THE PRICE LIST (C&F Dubai Port) WILL NOT BE REGISTERED. Before placing an order with your company the prices mentioned in your price list will be confirmed with you before confirming any orders.
2) A HARD COPY OF YOUR CATALOGUE IS A MUST FOR REGISTRATION OF ANY OF YOUR PRODUCTS.
3) Catalogues, CDs (front side), CD cover, word or excel documents, price lists should contain the complete details about your company (Company name, Address, Tel/Fax/Mob, Contact Person etc).
4) All prices quoted should be your NET PRICE after discount and should include the C&F charges when quoting the prices for your products. Prices quoted should be based on the minimum quantity.
5) All catalogues MUST be send by COURIER ONLY in order to be reviewed & registered by us. Any personal meetings with your company representatives can be arranged only after we review your catalogues.
6) Please feel free to send samples when mailing us your catalogues.
7) There is NO COST for registration.
No, the prices that are mentioned in our export price list does not include the transportation charges, they are our Net Price.
Our normal working timings from Saturday to Thursday are as follows;
Sat-Thu : 8:00 am to 13:00 pm
and 16:00 pm to 20:00 pm
We are off on Friday's (Weekend) and on all national holidays.
We follow normal working hours during the holy month of Ramadan.
Upon receiving the proforma invoice the client by return should confirm the acceptance of our terms & conditions of sale.
Confirmation of Order: RZBM shall not consider nor proceed any order until it has received clearly in written a copy of the clients PURCHASE ORDER which bears the Company's seal and authorized signature of the concerned person, including accepting our payment terms.
In order to start processing your order, RZBM requires the following
1) Company Name
2) Billing Address
3) If your billing address is a post office box, please provide also street address, office number etc.
4) Phone number where you can be reached during the day.
5) Email address.
PLZ NOTE: All orders are subject to the sellerís written acknowledgement and are accepted on the understanding that OUR TERMS & CONDITIONS apply.
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